Woman with blonde hair and green eyes smiling while talking on the phone and holding a pen and clipboard in a bright kitchen

Privacy Policy

Essex Sparkle Clean

Effective Date: 01/02/2026
Last Updated: 26/02/2026

1. Introduction

Essex Sparkle Clean is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or contact us.

We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

a) Personal Identification Information

  • Full name

  • Address

  • Email address

  • Telephone number

b) Service Information

  • Property details relevant to cleaning services

  • Access instructions (e.g., entry details)

  • Booking history

  • Communication records

c) Payment Information

  • Billing address

  • Payment details (processed securely via third-party payment providers – we do not store full card details)

d) Website Usage Data

  • IP address

  • Browser type and version

  • Pages visited

  • Cookies and tracking technologies

3. How We Use Your Information

We use your personal data to:

  • Provide and manage our cleaning services

  • Respond to enquiries and provide quotations

  • Process payments and issue invoices

  • Communicate service updates and confirmations

  • Improve our services and website performance

  • Comply with legal and regulatory obligations

We only use your data where we have a lawful basis to do so, including contract performance, legal obligation, legitimate interest, or your consent.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Trusted employees or contractors where necessary to deliver services

  • Secure payment processors

  • IT and website service providers

  • Legal or regulatory authorities where required by law

All third parties are required to respect the security of your data and process it in accordance with the law.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

Access to personal data is limited to those who have a legitimate business need to know.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

When data is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Under data protection laws, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request erasure of your data (where applicable)

  • Object to or restrict processing

  • Request transfer of your data

  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookie preferences through your browser settings.

For more information, please see our Cookie Policy (if applicable).

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Essex Sparkle Clean
Email: hello@essexsparkleclean.co.uk
Phone: 07720241166
Address: 154 High Road, Benfleet, Essex, SS7 5LD

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.